For over 20 years TT Finance has been helping Norwegian household and businesses to manage their finance better.  TT Finance set its roots in the year 2000. Now, today they have become a multifaceted group that deals in everything from traditional financial advice to insurance.

For its insurance business – TT Forsikring, the group was recently awarded an agent licence to offer non-life insurances like – Health, Personal Accident, Motor, Fire, Freight, P&C, insurance against financial losses etc, to Norwegian businesses and individuals. TT Forsikring has partnered with a Swedish insurance provider EIR FÖRSÄKRING AB to provide insurance coverage to their customers.

TT Forsikring & Seamless

To set up their insurance business TT Forsikring needed an insurance software. That was built on future-ready technology and gave them scalability to support their projected growth.

After evaluating multiple traditional insurance software providers and their prefabricated solutions. They selected Seamless.Insure for its cloud native technology, microservices based on modular structure. Which had just the right amount of pre-build functionalities that they could use to configure the platform according to their business processes in a simplified no-code, drag-and-drop environment.

Some functionalities of Seamless.insure that influenced TT Forsikring’s decision were:

1. Pre-build front ends that enable multi-channel lead generation.
2. A CRM built for insurance agents offering seamless customer outreach functionalities like CTI (Computer Telephony Integration), timeline view of interactions, reminder notifications, payment integrations etc.
3. Built-in automations that enable straight-through-processing of policies.
4. A simplified drag-and-drop based workflow builder to create and edit business processes in minutes.
5. API builder to quickly generate and share product APIs with sales partners.
6. A simplified product builder that takes away the dependency of getting APIs from insurers.

Business Benefits

With the implementation of Seamless.insure, TT Forsikring will benefit from:

1. Time-to-market – Seamless was implemented and enabled them to go live with their business within a matter of months- even when aligning with 3. party.
2. Low CAPEX – By selecting the SaaS based pricing of Seamless.Insure. TT Forsikring was able to reduce their capital expenditure by 2/3rds of industry standards.
3. Policy TAT – With the straight-through-processing and end-to-end digitization within Seamless. TT Forsikring will be able to provide a policy turn-around time in only minutes.

Comments From TT Forsikring- Terje Danielsen

“There’s no doubt in my mind that choosing Contemi as our provider was the right choice. It has been a fantastic journey so far, and I am sure our system is ready for the future.

I have had limited resources available on my end to help me with the project, and this has made the project take longer time than needed. However, we’ve gone quick and it this has made it into a steep but awarding learning experience for me.

Being a small company, it is crucial to be able to foresee expenses. Contemi`s project management structure gives us a great overview on the job at hand, and potential expenses that is upcoming.
Finally, I would like to mention that it is excellent that Seamless.insure has an ecosystem focus with strong APIs, since we are looking at a complete digitalisation. As an example, we are also working with Intellitech and will connect their solution to Seamless for intelligent financial and customer relationship management.”